FAQ
How does the Pet Portal work?
Pet Portal uses a lightweight elastic tension system that automatically pulls the door back to its original position after your cat or small dog passes through. It lets pets move freely between rooms while keeping your door mostly closed.
Will it fit my door?
Yes. Pet Portal fits all standard interior doors, including wood, metal, and composite. The adjustable tension cord and adhesive mounts ensure a secure fit on most flat door surfaces.
Can I remove or reuse it later?
Yes. The adhesive pads are strong yet removable. Simply peel them off carefully if you move or want to reposition the device. Replacements can be applied using new double-sided pads.
Will it damage my door or paint?
No. Pet Portal uses residue-free adhesive that’s safe on most interior surfaces. It’s a renter-friendly solution that won’t leave marks.
How long is shipping?
Shipping usually takes between 10-15 business days